Privacy Policy

This Privacy Policy applies to chronossportswear.com and the storefront, contact, newsletter, customer-account, and bulk order features made available through that domain.

It covers information you submit directly to us, information processed through our commerce stack, and limited technical data needed to run the site securely.

Depending on how you use the site, we may collect:

• contact details such as your name, email address, organization, phone number, and message when you use the contact form;
• bulk job-order details such as your organization, social handle, due date, notes, selected products, selected designs, quantities, and option choices;
• account data provided through Shopify customer accounts, including saved addresses, profile details, and order history;
• newsletter subscription details, including your email address and subscription source;
• technical and security data such as IP address, browser headers, request timing, and limited anti-spam metadata submitted with forms.

We use information collected through the site to:

• respond to enquiries and project requests;
• review, price, and manage bulk production and teamwear requests;
• run the retail storefront, shopping cart, checkout handoff, and customer account features;
• send operational communications related to your enquiry, account, or order;
• prevent spam, abuse, and fraudulent or malformed requests;
• improve site operations, content, and service workflows.

The site relies on third-party services to operate key features. Based on the current implementation, those services can include Shopify for storefront, cart, checkout, and customer account features, Builder.io for page/content delivery, Resend for transactional email delivery, and any webhook endpoints configured for newsletter, contact, or bulk order processing.

These providers process data only as needed to deliver the feature or workflow they support for us.

The site uses essential cookies and session mechanisms to keep the storefront working. That includes functional cookies for the shopping cart and, where enabled, secure customer-account session cookies.

These technologies are used to maintain cart state, session continuity, login state, and security checks. If you disable required cookies, core commerce and account features may stop working properly.

We keep personal information for as long as reasonably needed to respond to your enquiry, manage an order or account, maintain business records, and enforce security or legal requirements.

We use reasonable technical and organizational measures to protect data, but no internet transmission or storage system can be guaranteed as completely secure.

You can ask us to update or remove information you previously submitted, subject to any recordkeeping or legal obligations that still apply.

You can also unsubscribe from marketing communications using the unsubscribe method provided in that communication or by contacting us directly.

We may update this policy when site features, legal requirements, or operational practices change. The current version will always be posted on this page with the latest effective date.

For privacy requests or questions, use the contact page on chronossportswear.com.